Trust.salesforce.com is the place to go to check for any performance issues with your Salesforce server. Salesforce has a great reputation for transparence but who wants to manually go to the Salesforce Trust website to see if there are any issues. Wouldn’t it be nice to simply get an email alerting you when there is a problem with your server? This article will show you how to become aware of a problem as soon as it’s posted on trust.salesforce.com.
To get started, let’s identify which Salesforce server your instance is on. Log into Salesforce and look at the browser’s URL. If you don’t have a custom domain, the URL will look something like this:
In this example, the server is na15. Remember this. If you do have a custom domain, like the picture below, the actual server name is not shown and we’ll need to search for the server name once we go to the next step.
Let’s take a quick look of the Salesforce Trust site. On the home page, click on the Status menu. Here you will find a list of all the Salesforce servers. Look for your server and you’ll see its status.
If you’re using custom domain and don’t know your server name, then click on the at the top of the server list. Type in your custom domain and press “Find”. Your actual server instance will be displayed.
Now that we’ve seen the Trust site and know how to manually check the status, let’s look at how we can setup automated notifications. We’re going to use a website called If This Than That.
That’s all there is to it. Sit back, relax and the next time your Salesforce server has a problem, you’ll get an email letting you know.